Norwegian speaking Travel Specialist - Johannesburg Verfied

Salary Negotiable Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 10-05-2022 11:20:14 AM
05-07-2022 11:20:14 AM
Are you a travel consultant who loves working in the travel industry? Do your friends always turn to for suggestions on their holiday destinations? This job could be perfect for you! We have for an exciting career opportunity for a passionate, motivated and resourceful Norwegian speaking Travel Specialist to join a global market leader for lifestyle management and concierge services in Johannesburg, South Africa. You will be fulfilling leisure travel requests on behalf of their members, including luxury journeys on behalf of high net worth members, complex flight inclusive itineraries covering several destinations within UK, Europe and world-wide. Join one of the most one of the most vibrant and fun teams today!

Your key job responsibilities as the Norwegian speaking Travel Specialist in Johannesburg, South Africa will include:

- Assist passengers with pre & post flight departure travel-related queries in customer relations department in Norwegian & English languages
- Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
- Fully paid product and systems training provided
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels

Requirements for this Norwegian speaking Travel Specialist job in Johannesburg, South Africa:

- Fluency in English and Norwegian. Excellent written & oral communication is a MUST. Please be prepared to take language test in any language you mention as a skill
- Must have a valid visa to work in South Africa
- Customer service experience is essential
- Energetic and motivated team players who enjoy the challenge of meeting and beating targets
- People who are passionate about delivering high quality personalised customer support and have excellent research skills
- People who can use their initiative and creativity to best meet the needs of our members
- Proven track record in European leisure sales as well as worldwide itineraries