Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help social impact organizations tackle challenges and achieve greater impact globally. We’re a self-motivated, creative group that encourages all staff to push their own boundaries and drive the company in exciting new directions. As a social enterprise and certified B Corporation, we reinvest a majority of our profits in our growth and continued pursuit of our mission and vision.

Position Overview
The Operations Associate will support the Operations and HR functions. You’ll support internal communications, help coordinate leadership/committee meetings and events, document procedures within the operations team and across Vera, and work hand in hand with the senior operations staff on special projects, including researching trends across the industry. Your focus will change from week to week and month to month but your time will always be focused on making Vera a stronger company and an even better place to work.


Primary Responsibilities:
Completing administrative tasks such as coordinating all-team communications, owning meeting agendas and notes, organizing online files and folders, scheduling meetings
Supporting Operations with special projects and leadership initiatives – e.g. planning events, trainings, workshops; supporting with preparing reports and presentations; running team recognition awards and other staff engagement activities
Coordinating projects – e.g. preparing quarterly internal newsletter with inputs from various internal stakeholders, running staff engagement survey
Documenting processes and standard operating procedures
Updating our knowledge management system with up-to-date resources, including process guidelines and other “how-to” resources
Providing general support to the Operations team, including support in researching best practices for various organizational processes (e.g. optimizing Vera’s use of internal tech systems)
Data entry / data cleaning

Qualifications and Experience:
Essential:
Technical aptitude and confidence with Google Suite, Microsoft Office Suite, etc.
Demonstrated ability to work with/learn new technology
Experience with documenting processes and/or process improvement
Excellent written/verbal communication (English)
Strong quantitative skills
Phenomenal work ethic, including time management
Curiosity and problem-solving skills
Ability to work remotely
Ability to drive projects to completion independently
Able to demonstrate a high level of trust and self discipline
Ability to prioritize, multitask, and meet deadlines
Dependability, flexibility, and ability to maintain confidentiality
Demonstrated interest in social sector or related fields
Bachelor’s degree or working towards one
Previous internship or related experience, especially in Operations, Administration or Project Coordination

Desirable:
Strong skills and/or experience with statistical analysis
Excellent visual instincts
Experience with Salesforce