Operations Manager (JB993)
Location: Bryanston, Gauteng
Salary: R70 000 - R90 000

Qualifications:
Relevant Degree / Diploma
Key Performance Areas

Financial Management
Prepare and agree on annual budgets for functional and support costs
Responsible for managing the budgets for all projects, and related development activities
Accountable for the effective financial management of the operations team
In support of the Chief Executive Officer, provide monthly information to enable the creation of financial results and forecasts for the Operations Team
Staff Management
Establish and maintain appropriate staff resources of the Operations Team to ensure that projects are delivered. - on time, on budget, and to the agreed quality standard
To establish clear organizational structures for the Operations. - Team, including responsibilities and accountabilities of individuals.
Operational Delivery
Provide technical support for the agreed redesign, development, implementation, and continuous improvement of the company’s processes as required to ensure customer focus
Direct via project managers the software, knowledge base, database, and customer support teams to overcome technical and other constraints on the delivery of projects
Assist in the development of the strategic plan for all operational activity
Implement and monitor the annual and medium-term operational plans, programs, and projects to meet overall objectives and agreed on timings
Communication and Information
Ensure effective internal communications both within the operations team and across the organization.
Organizational Effectiveness
Manage functions. - Increase the effectiveness and efficiency of Support Services through improvements to each function.
Drive initiatives in the management team and organizationally that contribute to long-term operational excellence
Providing consulting services on matters related to fundraising, tax and insurance questions, and business structure and growth
Organizational Leadership
Contribute to short and long-term organizational planning and strategy as a member of the management team
Risk Management
Serve as primary liaison to legal counsel in addressing legal issues e.g. copyright, antitrust, governing instruments, partnerships, licensing etc.
Office Management
Supervise, coach and develop work and professional development of the Administrative coordinator. Co-ordinate with IT and knowledge management teams to lead roll-out of new capabilities, training, and trouble-shooting
Maximize existing office space.