Parts Manager - Fourways Verfied

Salary Negotiable Fourways, Gauteng Fourways, Gauteng more than 14 days ago 14-06-2022 1:08:21 PM
09-08-2022 1:08:21 PM
Our well know motor dealer client in Fourways has a vacancy for an experienced
Parts Manager.

This position will be suited to an experienced person who will assist the company’s customers in receiving the replacement parts they need. In this position, the candidate will have the responsibility to oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary.
The candidate will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. The candidate must have strong customer service and communication skills. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.
The candidate for this position will be responsible for managing inventory based on demand and cost targets. They must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory
Specific Role Responsibilities:
Specifications for these positions will be discussed if a candidate is invited for an interview.
The responsibilities of a Parts Manager include the following tasks:
• Handling and managing customer
complaints and issues in a timely manner.
• Ensuring the inventory levels are maintained
accurately.
• Make a list of the parts that need to be
purchased.
• Selling manufactured parts to the
customers.
• Supervising the shipment issues of the parts
ordered.
• Managing the team members and
delegating tasks to them.
• Overseeing the replacements procedures.
• Looking out for new suppliers offering
better quality products.
• Assisting the HR department in hiring new
employees.
• Providing training sessions to the new team
members.
• Resolving any inconsistencies for all the
purchase orders.
• Maintaining a strong relationship with the
vendors and suppliers.
• Planning and creating promotional
campaigns for parts on sale.
• Ensuring the customers are provided with
excellent customer service and satisfaction.
• Preparing monthly and annual sales part
reports.
• Adhering to all the rules and regulations of
the company.

Qualifications and Experience:
Minimum Qualifications and Experience needed:
• Matric
• Management qualification would be
advantageous
• 3+ Years’ Experience as a Parts Manager
• Experience with “Kerridge” dealership
management system, advantageous
• Brand Experience advantageous
• Valid Driver’s Licence

Skills and Personal Attributes:
Minimum requirement:
• Computer literate – Kerridge experience
advantageous
• Strong Parts Retail experience
• Sound knowledge and understanding of
inventory monitoring principles.
• Demonstrate good leadership skills.
• Good oral and written communication skills.
• Ability to maintain a positive working
environment.
• Outstanding sales and organizational skills.
• Ability to maintain the store records
accurately.
• Ability to demonstrate good administrative
skills.
• Ability to offer exceptional customer
service.
• A keen eye for details for accuracy.
• Excellent team management abilities.
• Ability to solve problems instantly.
• Quick decision-making skills.
• Good inventory management