Commercial Portfolio Manager
Cape Town

Great career opportunity exists with South Africa’s leading property management company for an experienced Portfolio Manager to join their Commercial team. As Portfolio Manager you will be required to maximize the performance and value of the portfolio through strategic and operational planning. Strong emphasis are placed on providing outstanding leadership to the team and ensuring a high standard of service delivery to their commercial clients.

Requirements & Competencies
• 5 to 7 years property management experience within the Commercial sector.
• A tertiary qualification – preferably associated with Property Management will be advantageous
• Knowledge of Commercial leasing principles and lease agreements
• Sound knowledge of financial accounting principles
• Basic technical knowledge of buildings e.g., Electrical, plumbing and construction
• Must have the ability to attract, develop, measure, and retain competent and committed human resources to enable achievement of business targets and objectives
• Must have the ability to organize, lead and control in the work environment to achieve certain business objectives
• Must be analytical
• Must have ability to communicate effectively at all levels
• Must have the ability to accurately give an account of information pertaining to the performance of outputs
• Must have the ability to analyse exposure to risk and determine how best to handle that exposure
• Sound knowledge of the business environment, the relevant role players within the business and their key responsibilities and outcomes ie; Commercial market indicators

Key Performance Areas

Budget Management
Manage and oversee budget process in line with portfolio strategy and growth objectives.
People Management
• Determine human resource requirements and manage a team consisting of
o Property Manager
o Facilities Manager
o Leasing Consultant
o Credit Controller
o Project Manager
• Develop and implement strategic plans with objectives and direct the team accordingly
• Provide leadership and guidance to the team
• Set clear performance targets for the team
• Ensure performance management is done in a consistent way throughout the portfolio
KPI Management
• Benchmark of KPI’s against the market
• Draft and drive implementation of strategy for the Portfolio.
• Strategy to deal with initiatives to ensure KPI’s of the portfolio are met
• Manage Portfolio Net Income vs Budget
• Manage property leasing to minimize vacancies
• Monitor and manage capital expenditure against the budget
• Manage arrears
• Develop and implement tenant retention strategy for portfolio
Reporting
• Report on portfolio’s performance: monthly income statements, vacancy reports, arrears capital projects and interpretation of variances
• Produce high-level executive summary
• Ensure a high standard of reporting
Other
• Ensure policies and procedures are implemented consistently;
• Initiate Refurbishment and development opportunities within the portfolio
• Facilitate property sales and acquisitions as guided by the Asset Management
• Ensure that all buildings comply with all building regulations in conjunction with Facilities Management
• Build and maintain relationships, with key players in the property industry by utilizing the Client Relations Management (CRM) system.