About Company
We are a debt counseling company in the Cape Town CBD, focused on financial wellness solutions.
Our vision is to guide our clients from financial distress to financial wealth, consists of using a
consultative sales approach, by performing a needs analysis for clients and providing advice.

About Role
We are looking for a Private Account Manager to assist our high income clients in managing their
finances and debt. You’ll be responsible for building long-term relationships with clients and
cross-selling them our products and services. The successful candidate should be excellent
communicators with solid knowledge of the financial services sector. Sales and customer service
experience can help you succeed in this role. The ideal candidate is bold and ethical, and possesses
strong problem-solving and analytical skills.

If you join us, you’ll:
? Act as the point of contact for high income clients
? Resolve problems and handle complaints in a timely manner
? Suggest innovative ideas to increase sales and improve customer experience
? Develop trust relationships with a portfolio of major clients to ensure they do not turn to
competition
? Acquire a thorough understanding of key customer needs and requirements
? Expand the relationships with existing customers by continuously proposing solutions that
meet their objectives
? Ensure the correct products and services are delivered to customers in a timely manner
We’re looking for someone who has:
? Proven work experience as a sales account executive
? Hands on experience with customer service
? An ability to grasp clients needs and to increase customer engagement
? Excellent communication and negotiation skills
? Analytical and time-management skills
? Interpersonal skills with aptitude in building relationships with professionals of all
organizational levels

Bonus if you have:
? University or College Diploma/Certificate in Finance or Banking
? Debt review and/or any sales experience
? Outbound sales experience (advantageous)

We ask a lot of each other at Debtline, but we give a lot too.

Things you’ll love:
? Company incentives (from time to time)
? Training and further education opportunities
? A positive working environment
? Work directly with the founders of the company.
? Be part of an entrepreneurial group of companies, including MasterStart, Wealth Alliance,
SaveMoney, and CoinDirect, just to name a few.
? You will learn from and be part of a team professionals.
? Get the opportunity to stand out as we are a small and growing company, allowing for
close attention and support from our Managers.
? Career and growth opportunities.
? We are a young tech company with amazing offices in Cape Town (CBD) – close to the
company gardens, with superb coffee shops and restaurants within walking distance from
our offices.