Programme Intern - Sandton Verfied

Salary Negotiable Sandton, Gauteng Sandton, Gauteng more than 14 days ago 11-03-2020 6:53:05 AM
06-05-2020 6:53:05 AM
Overview:

Provide administrative support to their assigned Programme Manager.

Key Performance Areas and Indicators:

Data Integrity:

• Responsible for contributing activities between departments to achieve overall project success.
• Ensuring accurate and completed data on LMIS prior to close off.
• Partnering with the relevant Programme Manager ensuring that all academic processes have been smoothly integrated into the data required for audit and analysis.

Customer Services:

• Building sustainable relationships of trust through open and interactive communication.
• Keeping records of customer interactions and filing documents.

Academic Process:

• Administrative duties
• Responsible for ensuring projects are executed as per academic process and there is no deviation thereof.
• Data capturing

Query Resolution:

• Responsible for the timely and effective resolution of all types of queries relating to the project, raised by both internal staff.
• Responsible for the escalation of appropriate issues/problems to the Programme Manager in a timely manner ensuring effective and prompt resolution in the interests of providing a responsive and professional relationship with our business partners.
• Effectively gather information from relevant departments to reach a consensus and propose a solution on all investigations.

New Project Reporting:

• Assuming responsibility for implementing the academic process for new project take-ons.
• Incorporating any new products or additional products to an existing project that you are responsible, ensuring smooth incorporation of these products into the existing database and current reporting process.

BCom degree essential
Admin experience essential