PROJECT COORDINATOR

PURPOSE OF THE ROLE

• To provide support to the office of the COO in ensuring the smooth running of SETA/CEF hot water installation project.
• To proactively manage all SETA/Hot water installation tasks in a timely and anticipatory manner to ensure that both internal and external
stakeholder needs are fully met.

KEY RESPONSIBILITIES

OPERATIONAL SUPPORT
• Administer and maintain the quality assurance and compliance calendar of Training & Development.
• Ensure service provider, assessor, moderator and accreditation applications and supporting documentation are recorded and filed in
accordance with QMS requirements.
• Minute team meetings, ensuring that updates are provided as and when required.
• Maintain records of data on projects and audits undertaken.
• Keep data and information for trainee’s assessment results onto the Management Information System on registration.
• Issue letters to training providers to confirming learner assessment results.
• Upload learner assessments onto the SAQA National Learner Record Database to maintain green status indicators and ensure compliance.
• Print and file learner achievement certificates and results for filing according to the SETA’s policies and procedures.
• Distribute certificates and arrange graduation ceremonies, where required.
• Interact with document storage warehouse to ensure the collection and submission of documents regularly.
• Ensure ETQA policies and procedures are updated and that the SETA MIS and QMS systems reflect the most current versions.

LIAISON AND REPORTING
• Administer stakeholder/ provider contact information for use in quality assurance and compliance communication processes.
• Ensure copies of legislation, regulations and publications pertinent to the sector are provided to administrators.
• Assist the administrators and SME with stakeholder/provider complaints and ensure they are followed up on by the relevant component.
• Prepare reports for monitoring and quality assurance activities on behalf of the COO

ADMINISTRATIVE ASSISTANCE
• Assist the administrators with all Project Management functions.
• Archive and maintain the MIS and QMS for the SETA in accordance with the requirements of the MIS and document control policies.

EFFECTIVE TEAMWORK AND SELF-MANAGEMENT
• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising,
and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Manage colleagues’ expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

KNOWLEDGE
• SETA processes/operations
• SETA policies with specific attention to those related to Quality Assurance and Compliance.

SKILLS
• Verbal and written communication
• Computer literacy Numeracy
• Record keeping and data management
• Report Writing

ATTRIBUTES
• Cooperation
• Attention to detail
• Deadline driven
• Organised

QUALIFICATION AND EXPERIENCE
• Diploma or Degree in Social sciences
• Project Management qualification is preferred
• Minimum of 3 years' experience within SETA environment
• Exposure to monitoring and evaluation techniques preferred