The Proof Reader is responsible for providing exceptional quality proof reading of clients copy. They are responsible
for the proof reading of printed and digital jobs against supplied client copy within the negotiated timelines. Creating
and maintaining clients’ style guides, performing quality control checks. The Proof Reader reports to the Traffic
Manager. This may change depending on organisational structure changes and/or needs.

KEY PERFORMANCE AREAS

Customer focus:
o Provide recommendations on proper use of terminology to the Project Manager
o Continuously keep the Traffic Manager and Project Managers informed of progress during projects
o Find solutions to potential work-related problems and communicate these proactively to the Traffic Manager
- Workflow process:
o Provide accurate proofreading services on all client jobs
o Check the typeset document of all content provided by client
o Ensure line breaks, spelling mistakes and any inconsistencies (including design) are highlighted and/or
corrected
o Ensure quality control checks are performed on all jobs
o Regular spell checks are performed
o Follow the correct systems, procedures according to the workflow process on all projects
Administration:
o Create and maintain clients’ style guides
o Accurate daily recording of time with details worked on projects
Relationships:
o Build constructive relationships within the team and across the business
o Collaborate with stakeholders to deliver seamlessly integrated quality products to clients
o Responsible for overall quality output of products
Company strategy:
o Implement any company initiatives
o Maintain and promote company culture
o Any other responsibilities delegated by your line manager

ESSENTIAL KEY COMPETENCIES
Performance competencies:
o Demonstrate a thorough knowledge and understanding of company’s service offering
o Work in an efficient and effective manner
o Prioritise work demands and effectively organise resources
o Anticipate and resolve issues, or obstacles, which impact timely completion, or the quality, of tasks
o Identify the impact of current work on future opportunities and plan for changing circumstances
o Identify financial impacts of own, and others, decisions on the business
o Work well under pressure and tight deadlines
o Demonstrate a fanatical attention to detail to ensure accuracy
o Problem solving, innovation and continuous improvement

Communication competencies:
o Demonstrate above average communication skills, verbal and written in English (and Afrikaans
advantageous)
o Has customer focus mindset, and maintains confidentiality

Behavioral competencies:
o Strive to exceed expectations, and display a drive for excellence
o Demonstrate both responsibility and accountability
o Demonstrate an interest in and understanding of the attitudes, views and priorities of others in the team
o Energise others and contribute positively to morale and is a role model to others
o High energy levels and a commitment to making a difference
o Encourage collaboration by sharing knowledge, skills and resources with others

Job specific competencies:
o Demonstrate a grasp of language
o Spot and correct errors such as misspellings, incorrect use of punctuation or mistakes in subject-verb
agreement
o Flexible and able to adapt quickly to new briefs