Receptionist
Salary R 7 000 CTC Min Requirements
•Matric
•2-5 Years’ Experience as a Receptionist – Experience
• Experience in General filing and Posting of invoices and statements
• Experience in Invoicing of Job cards
REQUIREMENTS
•Know how to deal with difficult customers
•Understand the importance of image; dress
•High communication and organizing skills
RESPONSIBILITIES: Would include, but not be restricted to the following:
•The importance of professional communication on telephone and at reception
•Understand the link between customer service, good telephone and reception skills
•Identify the needs, wants and expectations of customers in order to direct them to the right area / person as quickly as possible
•Know how to deal with the situation when the switchboard and reception is busy
•Be professional when screening a call, taking a message or transferring a call
•Understand the principles of telephone courtesy and etiquette
•Any other related duties.