Job Title
Relationship Manager – MPUMULANGA

Job Vacancy Type
Permanent

Client Industry
Banking

Salary
R41 000- R64 000 pm ctc

Country
South Africa

Province
MPUMULANGA

Region
MPUMALANGA ALL AREAS

Min Experience Required
3 – 5 Years (3 years Marketing or Sales position, preferably in Account Management Department or Relationship Management. Must also have amassed substantial expertise in CRM)

Min Education Required
Bachelor Degree

Qualifications Required
Business Degree + RE 5 (RE 5 =FAIS Qualification = Regulatory Examination Certificate)

Contact / send cv’s to
****@*****.***

EE: Yes

Job Description

This role is responsible for growing the value of identified accounts across both public and private sectors. The incumbent is individually accountable for achieving results through others.

Account Management:
1. Leads the account strategy for identified accounts.
2. Maintains value of existing key accounts.
3. Establish new business relationships
4. Plan and manage the full relationship between bank and the key accounts.
5. Ensure maintenance of up to date information to facilitate execution of strategy

Client Service Delivery:
1. Ensures service delivery is proactively monitored.
2. Operates on behalf of bank by facilitating service delivery between lines of business.
3. Focus on keeping clients satisfied with services and products of bank
4. Keep positive relationships with Key accounts
5. Meet deadlines, stay organized and use creativity to find ways to improve service.

Sales/ Productivity:
1. Ensure new business volumes and profitability from identified key accounts through others
2. Identifies new business opportunities
3. Set up new agreements

Team Effectiveness:
1. Balances own priorities with directing and motivating others.
2. Creates a climate for optimal performance.
3. Guides and directs staff to achieve operational excellence standards.
4. Individually accountable for others time, tasks and output quality, over periods of three months to a year.
5. Manages performance.
6. Plans & assigns work over periods of three months to a year.
7. Selects potential staff to sustain customer/ client service delivery.

Other Requirements

Deadline driven
Strong interpersonal skills with the ability to work independently and within a team environment
Result oriented
Adaptability
Responsible
Team player
Stress tolerance
High performer
Quick learner
Strategic capability
Leadership Skills
collaborating skills
Customer Focus
Innovative
Innovative
Problem solving
Business Acumen
Report Writing
Business degree in Marketing
Business degree in Business Management
RE5 FAIS qualification