Minimum requirements:

Matric certificate
Financial/accounting diploma is preferable
A minimum of 3 years debtors experience (in FMCG or retail environment is a requirement)
Preferably have an accounting background
Strong attention to detail
Excellent verbal and written communication skills
Good computer literacy – MS Office, Work Excel (Advance) and Outlook
Able to work under pressure and meet deadlines

Main responsibilities:

Accurate capturing of documentation (opening new customer accounts), updating customer info etc.)
Reconciling customer accounts (customer claims, requests for credit/refund etc.)
General Administrative duties such as assisting customers with completing forms
Send monthly statements as well as POD’s/delivery notes/credit notes per customer requests. Following up on customer payments, claims etc.
Attend to customer queries and sending feedback (recons/documents) timeously. This includes effectively resolving customer queries and investigations too.
Effective communication with finance team members and other internal departments and external service providers/customers (IRL included)
Weekly reporting on all accounts – Age Analysis together with comments and feedback to Management

Salary: R18 000 - 20 000 per month CTC

Please attach CV i Word Format