Retail Sales Representative (Alcoholic Beverages):

Job brief:

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.



Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities:

Greet and direct customers
Provide accurate information (e.g. product features, pricing, and after-sales services)
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Manage returns of merchandise
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Perform other duties as requested by management and the business.
Inherent Requirements:

Proven work experience of at least 05 years as a Retail Sales Representative in a liquor beverages environment
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
Degree in Marketing or related field is a plus
Remuneration: This will be discussed in the interview. | Location: JHB CBD | Start date: 01 October 2020