The sales admin will be working closely with other sales administrators and will be reporting directly to the National Account Manager.

Key Responsibilities:

Reports and dashboards
• Managing of Daily, weekly, and / or monthly reports that shows the effectiveness of the various Formal Channels
• Expanding upon existing reports to ensure increased efficiency and to make sure you have the required information to assist the Formal Channel
• Distributing said reports in the form of dashboards to the relevant department heads.

Kazang Retentions Worksheets – Device drop-offs
• Using reports to identify devices that stop trading
• Escalating these to the relevant Salesperson for follow up
• Ensure that any issues related to this is resolved satisfactorily by escalating to the relevant department head.

Post-Payment Facility Management
• Responsible for learning and understanding Kazang’s Post-Payment model for the Formal Channel
• Assist in the receipt, pre-approval, and post-approval related to new and existing Formal Customers applying for a Post-Payment Facility
• Ongoing monitoring of Post-Payment Facility’s with an expectation to contact our Formal Customers telephonically and via email to resolve queries, issues, and outstanding amounts within a timely manner.

Formal Customer Assistance
• Assisting Formal Customers with various issues or queries related to the Kazang business.
• This may include reporting requirements, tax invoices, settlement/deposit queries, post-payment assistance, as well as other assistance the clients may require from time to time.

Requirements:
• Relevant Administrative experience is essential
• Analytical Skills: Work with large amounts of data and extract what is relevant to the business.
• Able to identify trends and spot discrepancies where applicable
• Sound computer literacy including Outlook and Excel required
• Sound numeric skills

Education & Qualifications:
• Matric

Competencies:
• Able to work independently as well as a member of a team
• Actively seeks feedback, able to withstand constructive criticism to improve
• Highly professional, high personal standards, able to produce work of a high quality
• Shows initiative
• Willingness to go beyond the call of duty

If you do not hear from us within 14 days, consider your application unsuccessful.