A stationery company, based at the Dube Trade Zone, is looking for an Internal Sales Administrator, reporting into the Sales Ops & Analytics Manager, the aim of this function is to provide administrative assistance, coordination and support to the sales and operations teams by promoting customer satisfaction and assisting the teams in achieving their targets.

Duties & Responsibilities:

• Sales Management assistance: pulling reports, populating spreadsheets and coordination of loading dummy call schedules, pricelists and pickslips

• Sales Administration: process electronic orders, fielding product enquiries, first line contact for end-user enquiries, checking DCR’s and assist with day to day functioning problems on Skynamo

• Daily Skynamo monitoring and investigation by escalating irregularities to Management

• Online sales admin: monitoring and attending to all website queries, processing orders and scheduling deliveries.

• Sales Rep assistance: assist Reps in all regions with call cycle amendments, providing daily sales figures, distribution of weekly sales reports, distribution of product addendums

• Rep on-boarding: coordinating, preparing, and arranging training and all relevant bookings for new reps

• Order administration: checking orders for correct pricing, and order tracking assistance

• Office Management: booking and coordinating of travel, car hire and accommodation. Assisting with the planning of annual sales conference.

• HR assistance: assisting HR with adhoc investigations and outstanding Skynamo documentation.

• Creating spreadsheets, maintaining documents and memo’s as and when required for Sales and Operations.

Key Competencies:

• Ability to communicate well with others both oral and written

• Strong multi-tasking capabilities, proven track record of working well under pressure

• Ability to take instruction

• Ability to elicit business requirements

• Ability to provide end-user support

• Critical thinking capabilities

• Excellent problem-solving skills

Minimum Requirements:

• Grade 12 with exemption pass

• 3-5 years FMCG / Sales / Administration experience essential

• Tertiary qualification would be advantageous

• Computer literate with intermediate Excel skills
send detailed CV with ID and qualifications