a Stationery company is looking for a sales Administrator, based at the Dube Trade Zone, reporting into the Sales Ops & Analytics Manager, the aim of this function is to provide administrative assistance, coordination and reporting support to the sales and operations teams by promoting customer satisfaction and assisting the teams in achieving their targets.

Duties & Responsibilities:
• Sales Management assistance: coordination of loading dummy call schedules, pricelists and processing of pickslips
• Sales Administration: process electronic orders, fielding product enquiries, first line contact for end-user enquiries, checking DCR’s and assist with day to day functioning problems on Skynamo
• Order administration: checking orders for correct pricing, and order tracking assistance
• Daily Skynamo monitoring and investigation by escalating irregularities to Management
• Online sales admin: monitoring and attending to all website queries, processing orders and scheduling deliveries.
• Sales Rep assistance: assist Reps in all regions with call cycle amendments, providing daily sales figures, distribution of weekly sales reports, distribution of product addendums
• Sales Management Reporting: Creating and maintaining excel dashboards and trackers. Maintaining documents and memo’s as and when required for Sales and Operations.
• Office Management: booking and coordinating of travel, car hire and accommodation. Assisting with the planning of annual sales conference.
• HR assistance: assisting HR with adhoc investigations and outstanding Skynamo documentation.

Key Competencies:
• Ability to communicate well with others both oral and written
• Strong multi-tasking capabilities, proven track record of working well under pressure
• Ability to take instruction
• Ability to elicit business requirements
• Ability to provide end-user support
• Critical thinking capabilities
• Intermediate excel skills

Minimum Requirements:
• Grade 12 with exemption pass
• 3-5 years FMCG / Sales / Administration experience essential
• Tertiary qualification would be advantageous
• Computer literate with intermediate Excel skills a must