Looking for a creative, independent, dynamic, enthusiastic, proactive, and service driven Sales Operations Manager
Knowledge:
Microsoft Outlook with strong Excel skills
Travel and Tourism Diploma or Industry Experience
Knowledge of Tourplan, Maximizer, WETU, Social media platforms of Facebook, Instagram and, Blogs advantageous

Actively lead a team of Travel Specialists
Support the Direct Sales activities of the regional businesses (South Asia and South America)
Aggressively pursue direct sales targets as defined by the Group Sales Manager – Direct
Optimize Team performance through training, exposure, and feedback and quality assurance
Train and motivate Team to search for sales leads and prospects
Ensuring consistency and best practice is documented and applied across the teams
Setting up of ad-hoc sales initiatives and campaigns to drive focus areas of the business
Set examples for the Direct Sales Teams in areas of personal character, commitment, organizational and selling skills
Point of contact for teams’ Staff Night and Educational Requests
Support the team on social media platforms and motivate team to maximize opportunities on social media
Assist with recruitment, contracting, training and mentoring of new Team members
Ensure an effective and detailed handover should a Team member leave
Impeccable governance of Team contracts
Monthly submission of direct sales reports, as determined by the Group Sales Manager - Direct
Close working relationship with Reservations, Marketing, Product, IT, Finance and Sales