Duties & Responsibilities:
? Develop clear and effective written proposals/quotations for current and prospective customers;
? Expedite the resolution of customer problems and complaints;
? Coordinates sales effort with the marketing, sales management, accounts and logistics departments to ensure excellent customer service;
? Analyze the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization;
? Create and manages a customer value plan for existing customers highlighting profile, share and value opportunities;
? Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services;
? Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs;
? Set targets and develop strategies to achieve targets.
Qualifications:
? A Matric qualification with commensurate numeracy skills;
? Together with at least four years’ experience in outbound sales in the stationery industry will be an advantage;
? A post-matric qualification in Sales and or Marketing will be an advantage;
? Valid Driver’s License and your own vehicle;
? Computer literacy in the Microsoft Office Suite and high level of numeracy;
? Excellent Communication skills in English;
? Strong customer service orientation;
? Professional appearance, together with the ability to liaise, interact and communicate with customers and internal;
? management at both junior & senior level;
? Strong analytical and lateral thinking abilities;
? Good writing, presentation skills;
? The ability to work according to strict deadlines and budgets on a continuous basis;
? Engaging personality, enthusiastic, professional in appearance;
? A methodical approach, with fanatical attention to detail;
? Competence in independently planning and managing own sales and marketing initiatives; and
? A willingness to travel.