Our client a Destination Management Company based in Windhoek is seeking an Intermediate FIT consultant to be based at their Windhoek offices

Job Purpose: To successfully quote profitable tour products for existing as well as new clients.

Key Responsibilities: Sales • Secure business and effectively cost products. • Understand the market and margin control. • Build up and maintain agent / supplier relationships. • Source new products. • Develop own sales strategy to secure more business through existing and new agents. • Work closely with the team to achieve goals.

Operations • Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests. • Capture and confirm bookings in Tourplan. • Negotiate with suppliers for better rates, cancellation policies and FOC’s. • Find new suppliers that offer a good service and better rates. • Follow up on quotes that have been sent out. • Successfully run groups / tour series / FIT booking. • Compile welcome packs itineraries. • Create co-pilots according to itinerary. • Handling the 24hour emergency phone. • Prepare guide documentation and brief guide before travel date. • Work closely with tour guides whilst on tour.

Financial • Instruct debtors to raise invoice. • Reconcile supplier invoices for processing. • Assist debtors clerk with invoicing / collection queries. • Reconcile tour guide expense sheets on completion of tours / check guide salary invoices.

Additional responsibilities: • Participate in supplier training and workshops. • Reduce the transaction turnaround time. • Demonstrate good communication skills and customer care. • Stay current on events and changes of suppliers / product. • Travel on educational’s and familiarizations trips.