Service Desk Administrator IT - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 22-08-2019 6:14:27 AM
17-10-2019 6:14:27 AM
Role summary:

We are looking for a candidate to fill a permanent role as administrator, assisting the team managers in running the team structures on a day to day basis.

Key responsibilities:

? Report to IT Supervisor
? Helpdesk Co-ordination, Incident Management
? and Monitoring Daily Checks
? Work to IT policies and procedures
? Produce and maintain network documentation
? Install new/rebuild existing work stations and configure hardware
? Perform small projects
? Support in Microsoft Windows, office and various in house applications.
? Work within a small busy vibrant IT team
? Windows Server Experience and Microsoft SQL Experience desirable
? Knowledge of IT best practice

Skills / experience required:

? Excellent communication and organisation skills
? Experience with Active Directory, Microsoft Exchange and Citrix is essential
? Ability to diagnose, troubleshoot & solve hardware/software faults efficiently.
? Self-motivated & capable of working on own initiative as well as part of a team.
? Commitment to developing IT skills.
? Self-motivated and capable of working independently.
? Previous IT experience preferable and an interest in IT is essential.