My client a leader in the fashion industry is looking for a Service Desk Operator for their Head Office in Cape Town
Minimum Requirements
• Grade 12
• Microsoft Office (Word, Excel, Power Point) Outlook
• At least two years’ service desk experience with customer relations interaction
• Ability to troubleshoot hardware and software issues
• Retail experience
• Experience with ERP systems will be advantageous
• Basic knowledge of Windows 2008-2010 will be advantageous
• Must be available to provide afterhours support
Key Skills/ Competencies
• Customer service driven
• Communication skills written and verbal
• Problem solving abilities
• Analytical skills
• Decision making
• Confident and decisive
• Strong organisational skills
• Able to multitask
• Coping with high pressurised environment
• Adaptable to change
Please forward updated your resume in MS Word with your application Note if no correspondence is received within 4 weeks of your application please consider your application as unsuccessful