Reference: 6008 DB
Consultant: Dorei Barnes

Job Description:

Work closely with Head of Shared Services team to drive new Hospitality products
Document & translate requirements into user stories, workflows, wireframes and data models
Work closely with development team to ensure delivery of tasks and projects and assist team with addressing any issues / impediments that are preventing them from successfully completing their tasks
Prioritisation and planning of product roadmaps
Give and receive product direction
Research hospitality systems and be able to make recommendations on latest technology
Collect, compile and analyze customer intelligence
Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
Provide insights and analysis to help key business functions reach their primary goals
Conduct miscellaneous research and help drive continuous innovation and improvement across systems

Qualifications:

Excellent communication skills in both Afrikaans and English
Love data, analyze it and provide real value-adding insights that contribute to our success – and look to continuously improve and find better ways of doing things
Take full ownership of your work, really care about what you are doing and the impact of your contribution
At least 5 years’ experience as a product owner, business analyst, business architect or process analyst.
Experience in solving large-scale technology problems
Be able to demonstrate your innovation and problem-solving skills
Experience in hospitality, travel, or booking-type systems
An understanding of UX
Experience in creating and developing a product vision for new and existing teams
Experience with complex system integrations