We have an exciting career opportunity for a Sportsbook Operations Manager to join a premium South African betting site at their offices in Johannesburg. You will be responsible for the strategic planning, management, delivery and governance of the day to day Sports book risk management and trading functions for online and retail sports betting operations. If you have extensive experience in the sports betting industry, including management experience, this job could be perfect for you!

Your key job responsibilities as the Sportsbook Operations Manager in Johannesburg will include:

- Understand the strategy, operationalise strategic objectives, targets and deliverables and develop plans, frameworks and tools for all areas of responsibility including retail stores, contact centre, risk and trading and compliance functions
- Create, update and manage governance frameworks, audits and alignment of processes and practices within operations
- Offer expertise and provide leadership in order to meet business priorities (e.g. impact on customer experience, controlling of costs, leveraging of skills, governance)
- Critically evaluate product offerings across the various properties and manage the improvement and innovation of products and offerings in line with leading practice, and collaborate with the GM to build and deliver the brand, products and services to achieve revenue targets
- Conceptualise, plan and manage any new projects and offerings across the business to drive increased customer engagement, brand visibility and revenues
- Manage and control all sports content, including pre-match and live in-play feeds and manually traded where required aligned with competitor standards, industry and customer trends, ensuring that content remains innovative and fresh
- Manage the activation of all technical related requirements and the successful delivery of content to users as per world class standards
- Oversee and guide risk and trading pricing and management in line with market trends, client profiles and profitability of various sports markets, ensuring all books remain competitive

Requirements for this Sportsbook Operations Manager job in Johannesburg:

- Minimum 10 years’ experience in the sports betting industry, including 4 years management experience
- Degree or Diploma in Business Management
- Strong understanding of sports betting systems, business operations and processes
- Thorough understanding of legislation (SHE / LRA/ risk management) and sports betting regulations
- Demonstrated analytical and effective decision making ability to prioritize and communicate with management to achieve business goals and footfall
- Unwavering commitment to quality operations and data-driven program evaluation
- Positive, action-oriented, flexible, and innovative approach to management