MAIN JOB PURPOSE
The role of the Supervisor National ETQA: Projects is responsible for the overall supervision of all Signa Academy learnership project implementation by ensuring that all learners are successfully registered and exited from qualifications.

QUALIFICATIONS & EXPERIENCE

• Minimum of Diploma in Education or equivalent
• Project management certificate will be advantageous.
• Higher Certificate in OD-ETDP
• Constituent Assessor
• Constituent Moderator
• Minimum 5 years’ experience in education and training project management
• Minimum 5 years’ learnership facilitation and training experience
• Minimum 5 years’ POE management experience as an assessor and moderator
• Minimum 3 years’ experience SETA learnership registration and exiting experience.
• Minimum 1 year SETA systems experience.
• At least 3 years’ experience in a training environment
• Minimum of 3 years computer skills MS Office.


DUITES & RESPONSIBILITIES
The duties of the Supervisor Programme Delivery and Quality Control include:
• Liaise with KAM on new proposals.
• Receive all new proposals from KAM.
• Allocate proposals/projects workflow to National NQC Administrators

Supervise the SETA learnership application process.
• Supervise all SETA learnership applications.
• Obtain SETA learnership approval before training commences.
• Ensure greenlights are issued to Campus and KAM.
• Provide training of SETA systems for ETQA administrators.
• Obtain SETA login credentials for ETQA administrators.
• Obtain and keep track of SETA application templates i.e., application forms and workplace-based agreements, learner support document
templates etc.

Quality assurance
• Develop quality assurance process for the learner registration and exiting process.
• Supervise the learner documents quality assurance process.
• Ensure learner documents meet the SETA compliance standards before submission.
• Conduct quality assurance audits to measure the level of quality in the learner registration process.

Supervise the learner registration processes.
• Ensure that learners are registered before training commences.
• Facilitate the rejection/terminations and replacements.
• Obtain proof of learner registration and submit to KAM.

Supervise SETA learnership agreement submissions.
• Supervise the quality assurance of learnership agreements.
• Arrange for learnership delivery.
• Resolve Seta registration queries.

Supervise learner achievements and exiting process.
• Ensure learner achievements are loaded on SETA system for exiting.
• Request external moderation.
• Provide system support during external moderation.
• Follow up on external moderation reports.
• Upload signed external moderation reports.

Collaborate with the National Manager Quality (PD&ETQA) in the review and revision of ETQA compliance, governance, and process.
• Assist the National Manager Quality (PD&ETQA) with conducting internal ETQA campus audit.
• Identify ETQA compliance risk.
• Collaborate with the National Manager Quality (PD&ETQA) in the risk management strategy.
• Monitor the Corrective Action and report on progress.
• Report on risk identified.

Staff Supervision:
• Interact, coach, recognize superior performance and address substandard performance of team members.
• Maintain a working environment conducive to productivity, employee wellbeing and retention.
• Ensure the correct disciplines and teamwork are in place.
• Demonstrate effective, fair leadership, and inculcate the company values and culture.
• Supervise and engage diverse teams effectively.
• Collaborate on continuous professional development of team members.

COMPETENCIES & SKILLS
• Effective Interpersonal and Communication skills.
• Quality management skills
• Quality assurance skills
• Auditing skills
• Project management skills and knowledge of project management best practices.
• Knowledge of project management principles.
• Ensuring project deadlines are met.
• In depth information about the project area
• Assessment and moderation
• Influence and negotiation skills.
• Good report writing skills.
• Fluent in written and spoken English.
• Driver’s license and own transport will be advantageous.
• Excellent skills in Excel, Outlook, Google, Word and PowerPoint

Closing date: 26.06.2021
Required start date: 01.07.2021

Salary: commensurate with qualifications and experience

The company reserves the right to add, modify or remove this position at its sole discretion.
Correspondence will only be conducted with short listed candidates.
Should you not hear from us 14 days after the closing date, please consider your application unsuccessful.