The main purpose of your role as ERP & Systems Administrator is to offer IT related support to all employees. To control and co-ordinate the Information System’s technical and support function by monitoring and maintaining the ERP systems in respect of breakdown and performance, control user access, providing training to users
• Syspro Certification / Relevant IT related field of study BSc / SYSPRO
• MCITP SQL Certification (Ideal)
• 3 – 5 years Syspro System Administration experience (experience with month-ends and year-ends, security and permissions)
• Syspro functional experience including financial, distribution and manufacturing modules
• User training experience
• Project Management skills
• Experience in the development of new and existing programs
• Accounting knowledge
• Experience integrating Syspro with other interfaces
• Excellent problem-solving skills
• End to end project management and issue resolution experience
• Advanced Excel user
• Respond and work well under pressure
• Ability to complete tasks timeously and work until the task is complete
• Show initiative and ability to self-motivate and work alone frequently
• End User SYSPRO Support and training experience
• Advanced experience in troubleshooting SYSPRO related problems
• Create and maintain customized reports using MS SQL, SYSPRO reporting services, EXCEL
• Maintaining SYSPRO Document format
• Involved in setting up business processes and procedures
• Documenting and administration of SYSPRO
• Training of Staff on Syspro Processes and Procedures
• Support of Syspro environment including Application Server, database and client PCs operating in a manufacturing environment
• Strong understanding of financial and production concepts
• Syspro functional experience including financial, distribution and manufacturing modules
• Ad Hoc reporting and development as needed including Syspro and SQL Server
• End user training at all levels with version upgrades
• Make up training/reference manuals for Syspro ERP modules in use
• Work directly with Finance department and production staff to streamline processes and correct barriers
• Strong written and verbal communication skills in order to communicate technical information to non-technical employees within the business
• Have a drive and commitment to contribute to the professional development of others by imparting knowledge via training
• Ability to identify improvement areas and understand how this function interacts with various stakeholders within the business and thus be proactive with initiating such projects
• Strong report writing skills
• Strong understanding of financial and production/manufacturing concepts
• Understand the need for Disaster Recovery planning and system testing
• Willing to travel nationally and cross-border (Namibia)