Technical Assistant (Youth Programme)
The PG Group Training Centre Cape Town is currently looking for candidates that would be interested in a youth programme at our PG Glass Plettenberg bay branch. The Centre aims to improve training and development of specific skills required in the glass manufacturing and fitment industry. Learners will be exposed to theoretical studies and practical training at one of our PG Group and associated companies.
PG Glass is the largest network of Shatterprufe windscreens and Armourplate toughened automotive glass Fitment Centers in South Africa, as well as the largest repairer and installer of glazing and building glass products in Southern Africa.

SCOPE and PURPOSE OF THE ROLE: To ensure that the highest level of PG Glass Fitment Centre standards are maintained when fitting of automotive glass is done.

KEY RESPONSIBILITIES:

Customer Service:
• Ensure the highest level of quality customer service to external and internal clients through quality workmanship, on time deliveries are done and correct orders are completed and delivered.
• Ensure that you are always polite, friendly and helpful to customers and staff.
• Develop the habit of excellence to ensure the delivery of superior customer service.
• Always wear clean presentable current corporate wear.

Loading:

• Load according to works orders, precise size, correct glass, precise quantity.
• Make sure that there are documents for all glass products loaded and that the load is correct
• Ensure that the glass is clean and presentable, not damaged, correctly packed and tied to the vehicle.

Delivery:
• Follow schedule and meet lead times.
• Notify scheduler and customer of any delays.
• Offload glass onto swept area.
• Off load the full order.
• Pack the order neatly and carefully.

Housekeeping:
• Be presentable and maintain the PG Glass image.
• Take good care of equipment / tools as per the weekly checklist.

SKILLS:
• Excellent Communication
• Excellent interpersonal skills – effective in handling and interacting with customers.
• Strong focus on customer service

ATTRIBUTES:
• Self motivating and independent starter
• High energy to work in a fast pace environment
• Ability to work under pressure
• Complete today’s work today
ENTRY REQUIREMENTS:
• All between the ages of 18 – 25 years old
• Minimum requirements is Matric and/ or N2-N5 Technical Certificates

Applicants will be selected for interviews based on job relevant criteria and legislative requirements and short listed candidates will complete criminal, qualification checks and psychometric assessments.