Technical Service Manager S.A. (Medical Laboratories)
Objective: To develop and manage the Technical Service Division for SA.
To set, implement and manage strategies that meet both internal and external customer demands.
To deliver short and long term growth and profitability to the S A Technical Service Division.
Required learning: Recognised and completed qualification in either Sciences or Engineering disciplines.
A Management or Business qualification will be an advantageous.
5 Years Technical service experience within the IVD market.
Min of 3 years Technical Service Management experience required.
Excellent working knowledge of CRM software
Key Job Outputs: Strategic growth plan / Customer Satisfaction / Top Line Sales - Turnover /
Divisional growth / Productivity / Training / Quality Processes / Sound Relationships (with Principals, customer, peers and staff) / Stock Management / Human Resources Management / Reporting.
Core Competencies:
Innovation / Planning and Organising / Networking / Liaison / Integrity / Customer Service / Drive / Attention to Detail / Modelling / Communication.