Telesales Consultant needed in Vredenburg Western Cape.

Matric with 1 year Telesales experience in Office Automation or Consumables with good Customer Service and Cold Calling Skills.

Duties includes the following

• To maintain your electronic diary on a daily basis.
• Canvas for new business and gather business intelligence within the designated sales area.
• Effectively build relationships with external clients being the trusted advisor.
• Effectively and timeously resolve all customer queries and complaints on a daily basis.
• Prepare and compile electronic quotations and proposals according to company standards.
• Assist sales team in conducting targeted marketing campaigns as determined by management.
• Plan and maintain proper call cycles regarding customers and areas and monitor it via the database on a daily basis.
• Sell at company prescribed price levels and only to deviate from this on approval from management.
• Reporting to Sales Manager Supplies on a monthly basis regarding Supplies Sales.
• Check stock levels and place orders with procurement staff on a daily basis.
• Pro-actively working on all dormant accounts and new prospective business to grow individual portfolios
• On completion of sales, Sales Executives will follow up with clients as to make sure delivery was done, accounts paid and satisfaction of service.
• To maintain and uphold the database at all times and ensure that customer data is accurate.
• To adhere to the 24-hour rule at all times.
• To ensure that all system generated lists are updated and finalized on a daily basis.