An exciting opportunity has come up for a telesales intern! Superior Spa & Bath Gauteng is looking for an enthusiastic telesales intern to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

What you’ll be doing:

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
What is required from you:

Excellent phone etiquette
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English (Afrikaans would be highly beneficial)
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Perks: