Looking for a Tour Specialist Sales.

Have good product knowledge and sound geographical knowledge of Southern Africa including Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Swaziland, etc.
Team work and enthusiasm to assist colleagues.
Energetic and have a passion for learning about travel.
Time management: ability to prioritise, plan and meet deadlines.
Effective verbal and written communication - internally as well as externally.
Take initiative and ensure attention to detail.
Be professional and offer high service levels at all times.
Ability to handle pressure and volume - be able to multitask.
Understanding and ability to use Google (Gmail, Drive, Sheets, etc).
Understanding and ability to use Tourplan & Wetu.
Liaising with Contracting Department if any rates required.
Source activities, restaurants, etc when needed.
Understand and be fully operational on Tourplan.
Contribute to the team’s target.
Emergency phone duty.
Ensure keep updated on products and itineraries of all agents within the company.
Ensure get to visit the preferred suppliers of agent working with and get to know the products.
Take responsibility for all aspects of tours.
Assist with handling of complaints by gathering feedback from suppliers, guides, etc.
Be on constant lookout for new venues and activities - advise team and rest of office.
Assist Senior Tour Specialist with annual tour series costing.
Once-off project work.