Job Title:

Underwriting Administrator (Roodepoort, JHB)

Main Purpose:

We are seeking a detail-oriented and organized Underwriting Admin to support the underwriting team in both Personal and Commercial Lines of short-term insurance. The ideal candidate will assist underwriters in managing policies, ensuring compliance with underwriting guidelines, and providing exceptional administrative support to streamline operations. If you have excellent attention to detail, love working in a fast-paced environment, and are familiar with the insurance industry, this role is perfect for you!

Minimum Qualifications and Requirements:

• Matric essential
• Bcom Degree
• Regulatory exams and industry-specific certifications (e.g., FAIS, RE5)
• 2+ years of administrative experience in the short-term insurance sector, with exposure to both personal and commercial lines
• Previous experience working within an underwriting department
• Strong understanding of short-term insurance products, particularly personal and commercial lines
• Excellent administrative skills, with a focus on accuracy and attention to detail
• Proficient in insurance management systems and MS Office (Word, Excel, Outlook)
• Strong insurance knowledge for commercial lines & personal lines
• Ability to work in a fast-paced environment and manage multiple tasks effectively
• Strong communication skills (both written and verbal), with the ability to interact professionally with clients and colleagues
• A team player with the ability to collaborate with underwriters and other departments

Tasks

Policy Administration
• Supporting the underwriters with administrative tasks for both personal and commercial lines
• Processing new insurance policies, renewals, endorsements, and cancellations
• Reviewing applications to ensure they meet underwriting requirements
• Maintaining and updating policy records in the system
Data Management
• Entering client and policy information into the underwriting system accurately
• Assisting in gathering and compiling necessary documentation for underwriting reviews
• Keeping detailed records of policy changes, customer communication, and endorsements
Customer Service
• Communicating with brokers, agents, and clients to request additional information or clarify details
• Responding to inquiries about insurance policies, coverage, and underwriting processes
• Following up on outstanding documentation and keeping stakeholders updated
Compliance & Reporting
• Ensuring all documentation complies with company policies and regulatory requirements
• Preparing and submitting underwriting reports to management as required
• Monitoring policy adherence to internal underwriting standards