Warranty Claims candidate with Commercial Vehicle experience (10 years) and an extensive understanding of mechanical and electrical systems coupled with experience in processing warranty and/or commercial insurance claims, required to start asap.

Minimum requirements:
• Diesel Mechanic Trade test preferred
• Relevant insurance related qualifications preferred (FAIS & RE5)
• 10 years’ Diesel/Commercial vehicle experience required
• Experience in processing commercial warranty claims and/or insurance claims
• Passenger vehicle experience beneficial
• Extensive understanding of all mechanical and electrical system applicable to commercial vehicles required
• Background knowledge of modern repair techniques along with diagnostic and electronic procedures required

Responsibilities:
• Handling claims authorisation and processing documents
• Evaluating repair costs and invoice administration
• Understand warranty/insurance documents and benefits
• Handling claims queries – telephonic and email correspondence
• Appoint and manage assessors
• Compile technical report when requested
• Monitor and maintain policy details and enforce policy claim procedures