We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng)

To start : ASAP

Duties & Responsibilities

Receive and Respond to Customer Queries :
Respond to a high volume of online chats and liaise with customers on sales and aftersales queries. Take ownership to reach a suitable resolution for all queries/concerns.
Ensure accurate logging of customer queries as quickly and efficiently as possible. Document Issues and Resolutions.
Document each customer's inquiry, as well as the solution, in addition to providing real-time support.

Desired Experience & Qualification
Minimum Matric/ Grade 12
Tertiary qualification Advantageous
MUST have 6 - 12 Months web chat call centre experience
To Start Immediately

Package & Remuneration
salary: R8000 - R10 000 per month
Contract: 3 Months
Location: Woodmead
To Start ASAP