Remote support,1st line support, 2nd line support, Creating mailboxes on Exchange, Creating security groups assigning users permissions, Adding users to groups on AD, Creating users using AD Script,Creating users on Lync server, Logging service request and incidents on Service Now, resolving incidents, supporting windows applications, Migrating mailboxes from Exchange to 365, Outlook support, Desktop support, Supporting windows7/10, Creating Mailboxes on windows powershell and migrating from exchange to 365 using 365 portal, Supporting citrix users adding to citrix server, Installing configuring Lexmark printers Using SCCM Tool to deploy software updates. Setting up wifi and mails on mobile devices IOS and Android.MimeCast administration monitoring harmful file types. Creating Distribution List on AD, Mail Enabling Mailboxes, Distribution Lists. Remote support using SCCM, RDP. Creating users on Lotus Notes Configuring lotus, Cisco 1st line support, creating extionsions on Proteus System.