As a seasoned professional with over 3 years of experience in Information Technology, I believe I can bring a solid foundation of experience, leadership skills, and professional integrity to this role. In my most recent position as Desktop Support Technician at GCIS, I've developed and maintained a consistent track record of achieving organizational and individual goals, such as Installing and configuring computer hardware, software, systems, networks, printers and scanners ,Monitoring and maintaining computer systems and networks, Responding in a timely manner to service issues and requests, Providing technical support across the company (this may be in person or over the phone),Setting up accounts for new users, Repairing and replacing equipment as necessary, Testing new technology. I have particular expertise in Computer skills, Communication, Customer Service and Problem Solving Skills, and always strive to maintain a positive relationship with my team and co-workers and to do my best work under tight deadlines and pressure.