My name is Mischka Alexander-Lalla, I am 30 years old, and I matriculated at Northern Cape High School in November 2007. I completed the Microsoft Excel XP – Level 1 Microsoft Word XP – Level 1 Microsoft Word XP – Level 1 Microsoft Powerpoint XP – Level 1 at Micro Technologies in November 2007 as well. I also completed my BA Health Science and Social Services (Community and Health Psychology) degree at UNISA in 2018. I am unemployed and have worked casually at the Floors Clinic for a few weeks in 2013 and in between my studies I was able to gather some Administrative and Computer experience on a temporary basis at PATHCARE Laboratories during 2009 and 2010. My duties there included handling reports, filing, driving and delivery, collecting and recording specimens. At Floors Clinic I was responsible for telephonic queries and relaying calls to extensions asawell as ensuring that patients are updated on queries made. I also assisted patients by receiving clinic cards, drawing folders and filing at the end of each day. I have gained further administrative experience by assisting New Cool 3D Designer Projects with administrative work on a temporary relief basis from April 2016 to present. I provide administrative and secretarial duties such as handling telephonic enquiries, filing, drawing up invoices & quotations, responding to emails, filling in tender documents as well as preparing, driving and assisting the safety officer with site inspections; logging employee timesheets and calculating hours for salaries/ wages; assisting with company registrations and certificate renewals; purchasing of office equipment and supplies; ensuring employees have necessary documents needed to be allowed on site. In addition, I provided reception and administrative duties at Dr T. Smalberger’s oncology rooms for a relief period from August 2017 to October 2017. Those duties included creating profiles for new patients; scheduling appointments; preparing patient folders/attaching test results for the doctor ahead of scheduled visits; handling patient enquiries; booking necessary tests and scans and filing patient folders at the end of each day. I wish that you are able to afford me the opportunity for employment, and I am offering my commitment, willingness to learn, and assurance of loyal adherence to company policies and rules. I am of sober habits and am dedicated to building a stable future and to contribute to the service delivery of your esteemed organisation.