Support (Remote & Onsite Support) - Devised solutions to operations issues related to Hardware, Mobile Device, Software, Network, Printers, Scanners, POS, ERP System, Imaging working closely via phone, email, live chat and web - Support Sage Pastel, Payroll, Quick Books, Xero, Omni, Medi-Mass, E-Live, Open Office, Microsoft Software, Mac OS, Linux & many more Analytical Thinking Technical Skills Communication Skills Critical Thinking Nagotiation Skills Leadership Skills Creative Mind Attention to detail Time Management Problem Solving Team-Player Passion for Learning Team Management Networking