Affinity On-Call (Pty) Ltd is a subsidiary of Affinity Holdings (Pty) Ltd and was established in 2006 by Thomas Reid. They are one of the leading financial and tele-services providers in South Africa. They are an authorised financial services provider and they boast of an energetic 350 seat contact centre where they deliver both Inbound and Outbound outsourced services using state of the art technology. Their outsourced services include sales, order taking, reservations, outbound quality assurance, market research, customer service, database updating and much more. They also rent their contact centre to companies who wish to manage their own call centres instead of outsourcing it to others and their centre offers comprehensive, expert and advanced telecommunication solutions. Their contact centre operates 24 hours a day, seven days a week to enable them to reach international clients.
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