As far as I can remember, I have always been a self-motivated and driven individual, with a passion for people. Hence, the pursuit of a career within the Hotel industry. To date I have successfully completed a BTech Degree in Hospitality Management, part of which covered areas such as customer service, basic financial and information systems management. Are you in search for a versatile candidate with: • Five years hands-on working experience, with key focus on exceptional customer service; • Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook); • A passion to lead a team; • An intellect in Customer Service, Sales, Information Technology, Revenue Control and Operations Management; • Admirable verbal and written communication If so, then it is with firm belief that the knowledge gained thus far, together with my willingness to persevere through constant learning, will assist me in overcoming any shortfalls I may possess. With positive mentorship, I can confidently nurture myself into a role that fulfils the requirements any available job role within your organisation.