Our client requires the Service of a Business Analyst Finance who will be responsible for ensuring that efficient and cost effective business solutions and processes are in place to address business needs/requirements. The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements. The role acts as a bridge between the business unit, organisational stakeholders and the solution team.


Key performance areas:

Information Seeking and Analysis

? Analyse and understand the current business environment and strategies
? Understand the current trends and developments in the industry
? Work with user departments in the identification and documentation of user requirements.
? Assess and document the business implication of user requirements to the business process involved.
? Propose and document process improvements where appropriate.
? Assess risks, costs and potential benefits of alternative business process designs.
? Define business rules and guide the implementation of these rules in the development of the various application

Leadership, Facilitation and Influencing:

? Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT
? Works closely with Systems Analysts, Project Manager to design and implement solutions.
? Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design.
? Confidently engage the most appropriate business representatives to obtain input and agreement on alternatives (related to best practise in the industry) that are presented.
? Plan, arrange and control meetings, workshops and relations with the user during the investigations, design and development of business processes and solutions.
? Gain support from others and/or convince others to advance objectives of the organisation.

Building and Maintaining Relationships and Communication Line:

? Build and maintain a trust relationship with business users – by delivering what was promised and providing solid knowledge and support.
? Foster a partnership between business stakeholders and the solution team.
? Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed.
? Keep Business User informed of any changes (also accommodate changes in requirements as they are progressively elaborated).
? Oversee solution assessment and validation.
? Identify cultural, business and organisational constraints effecting options for change.
? To train business users
? Render support and facilitate sessions for end-users, including training where applicable
? Continuously support the business environment
? Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field

Theoretical Knowledge and Application:

? Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation (including feasibility and business benefits).
? Provide input into the scope of solution and ensure understanding of scope by business user.
? Apply appropriate techniques to elicit and analyse business problems and translate them into business requirements.
? Review technical solutions and business processes against business requirement specification.
? Assist in the identification of data conversion and reporting requirements.
? Facilitate and co-ordinate User Acceptance Testing.
? Produce specification documents for business requirements and processes using appropriate tools.
? Understand, document and escalate project risks.
? Liaise with other project areas to co-ordinate interdependencies and resolve issues.

Time Management:

? To delivery required tasks and documentation on time, and within agreed timelines.
? Strong commitment to project objectives and delivering high quality work.
? Take responsibility for the timelines within the project plan, of the business analysis effort related to a project.
? Plan and organise own work and deliver on promises.
? Focus personal efforts on achieving results aligned to organisation objectives.

The successful candidate must have:

? Matric with a 3 year Degree in Information Systems, Technology or Finance or Analysis
? 1 year Diploma in Business Analysis
? 3 - 5 years Business Analysis experience in Finance Accounting and Auditing processes
? 3 - 5 years Business analysis experience within a Business analysis role
? 2 years Retail industry experience
? SAP and ERP experience will be advantageous
? Must have formal training in business analysis and design methodologies
? Must have experience in participating in projects
? Must have a solid track record in successful delivery in the BA environment
? Must have commercial and business understanding of the broader retail industry will be advantageous.
? Must have SDLC
? Must have Business Acumen
? Experience in a global business environment will be advantageous
? Presentation and Workshop facilitation skills
? Estimation and planning of business analysis effort for projects
? Knowledge of Business Modelling tools – preferably ARIS
? Business analysis and elicitation techniques
? Process re-engineering and improvement
? Excellent verbal and written communication skills (business writing)
? Customer first behaviour
? Must be Innovative and have and In-depth understanding of Customer Service methodologies and best practises.
? Excellent understanding of telephony and CRM technologies
? Excellent understanding of social environments.
? Must have the ability to identify opportunities and guide business on best practises

Please note that only short listed candidates will be contacted.