CALL CENTRE MANAGER

Our client is seeking a Call Centre Manager to start as soon as possible. Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery of contractual obligations.
Ensure appropriate staffing and action accordingly; training & development.

REQUIREMENTS:
Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre
Understanding of Call Centre industry
Problem solving
Planning and Organising
Exceptional leadership skills