Claims Procurement Manager with 3-5 years’ experience within the non-life insurance industry and with a Procurement or Supply Chain qualification, required to execute, monitor and manage all claims procurement initiatives, processes, procedures, systems and employees.

Minimum requirements:
• Procurement or Supply Chain qualification required
• Minimum 3-5 years’ claims procurement management experience in the non-life insurance industry essential
• B-BBEE compliance and claims procurement regulation knowledge required
• Understanding of the claims service provider landscape essential
• Motor and non-motor claims – Personal Lines and Commercial products essential
• Knowledge of non-life claims management policies, procedures and processes essential
• Knowledge of the legislative impact on the insurance and financial services industry required
• Relevant regulatory and compliance requirements

Responsibilities:
• Manage Claims Procurement Team – productivity, performance and performance management
• Execute, monitor and manage all claims procurement related initiatives, processes, procedures, systems and employees
• Monitoring claims costs, client experience, service provider management, content specialist for formal tenders, contract management
• Drive preferential procurement towards B-BBEE businesses
• Support Claims Enablement strategic objectives
• Internal stakeholder liaison – Actuarial, Underwriting, Legal, Claims, Sale, Servicing
• Manage compliance risk
• Identify opportunities to improve efficiency and client experience
• Manage operational expenses
• Review, draft, implement, update and manage claims procurement processes, policies and philosophies
• Manage service provider relationships and performance
• Present procurement initiatives to Claims Procurement Steering Committee
• Implement approved procurement initiatives
• Manage B-BBEE initiative and legislative requirements
• Manage Enterprise and Supplier development initiatives
• Monthly reporting to Head of Claims Enablement and Procurement Steering Committee