Our client in the Insurance industry is looking for a Client Services Executive. The candidate will be working in the underwriting department, with tasks that includes client services, general administration on current policies.

Key responsibilities

• Providing advice to policy holders on making a claim and the processes involved.
• Collecting accurate information and documents to proceed with a claim.
• Monitoring the progress of a claim.
• Take responsibility for productivity and profit.
• Build productive relationships with clients in order to identify their needs.
• Create and maintain client files.
• Update the system and data base with the new information obtained from the client.
• Provide highly detailed information on Inequity various products and services.
• Providing excellent client services confirming the extent and validity of claims, checking for any potentially fraudulent activity.
• Responsible for managing a claim from submission through to settlement.

Requirements

• Matric
• Excellent matric and university results
• 80% for Higher Grade Math in Matric
• Completed Degree in related field
• Excellent verbal and written communicational skills.
• Fully computer literate
• Professional and presentable
• Self – motivated
• Meticulous attention to detail
• Energetic with a positive attitude
• Must be able to provide excellent client services.
• MUST BE ABLE TO SPEAK AND UNDERSTAND AFRIKAANS FLUENTLY