Job description: Cold Store Dispatch Supervisor

Hours of Work: Monday – Friday 07:00 – 17:00
Department: Logistics
Base: City Deep
Reports to: New Business Development Manager and Operations Director

This is a 3 month contract position, with the possibility of going permanent

Job Summary: Dispatch and Receiving Supervisor
Minimum qualifications and experience:
? 3 years’ experience in warehouse management
? Minimum of 3 years hands on operational experience in a cold storage environment
? Experience in warehouse administration, resolving queries and receiving
? Ability to work shifts, overtime and must be able to travel for training
? Matric (Grade 12)
? Related qualification advantageous
? Proficient in the use of the Microsoft Office Suite

Soft Skills:
? Excellent communication and interpersonal skills
? Analytical skills
? Flexibility and agility
? Able to work within a large team of diverse personalities internally and externally
? Able to work in a highly pressurised environment
? Able to manage, train, develop and discipline a team
? Able to report effectively to the directors of the company
? Needs to work independently and without supervision
? Deadline driven
? Customer focus
? Must have a strong business acumen

Main Duties/Key Results Areas:
? To prepare the cold store for receipt of merchandise and unload trucks
? Ensure receiving loads match the receiving documentation, report any deviations
? Maintain good housekeeping practices
? To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and immediately notify the supervisor / food safety team leader of any potential hazard
? To perform miscellaneous tasks assigned by supervisors and manager, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business
? To understand the operation, safety requirements and restraints of a pallet jack and forklift (must be 18 years or older to operate the pallet jack and forklift)
? To use stacking techniques that will prevent damage to product
? Ensure adherence to OHS ACT, food safety requirements and use the company’s disciplinary guidelines as a medium to drive improved results.
? Ensure that the company is professionally represented by its ambassadors (cold store staff relevance) through training, dress code rules and other relevant interventions
? Nurture a mature and motivated staff complement through continuous training and interacting with staff at all organisational levels
? Develop and review standard operating procedures for your area
? Ensure import requirements are met and non-conformances communicated
? Ensure assets are maintained and accounted for at all time
? Assist with state vet product inspections, sampling or audits
? Enforce compliance to food safety policies and procedures
? Assist food safety team with internal audits, external audits and applicable training - (if required)
General:
? To undertake any other duties as requested by the Director, commensurate with the skills and experience of the post holder.
? To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirement of the Health and Safety Regulations.
? To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
? To comply with Policies.
? To undertake such duties as may be required from time to time as are consistent with the responsibilities of the position and the needs of the service.
? This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in line with service needs after consultation with the post holder.