1. DESCRIPTION OF POSITION:
An opportunity exists to express your passion for exceptional service in pension administration.

2. MAIN ACTIVITIES:
Processing claims (withdrawal, retirement, divorce, death, funeral, disability, dread disease)
Preparing investment & disinvestment documents
Resolution of member queries
Processing monthly reconciliations
Processing investment mandate switches
Processing Section 14 transfers
Processing individual transfers
Producing management / trustee reports
Updating member data
Preparing benefit statement documents & checking samples
Audit preparations
Resolution of member queries
Loading daily prices and monthly returns
Fund maintenance

3. QUALIFICATIONS:
Matric with strong accounting and mathematical abilities; and
BA/ Diploma or equivalent will be an advantage.

4. SKILLS REQUIRED:
Good verbal and written communication skills in english & afrikaans.
Understanding of accounting principles.
Articulate presentation and professionalism.
Organised and good time management skills.
Client service orientated.
Attention to detail/accuracy.
Positive attitude and open to change.
Proactive – uses initiative (Self-starter - able to self-motivate).
Must be able to work independently and under pressure.
Strong work ethic.

5. TECHNICAL KNOWLEDGE:
Strong knowledge of administration principles; and
A good understanding of the Employee Benefits industry will be beneficial.

6. TECHNOLOGY:
Practical experience on Microsoft office (outlook, word, excel).

7. WORKING EXPERIENCE:
Previous administration experience (employee benefits industry will be an advantage).
Contactable references.