Guest Relations Officer Car Rental - Durban Verfied

Salary Negotiable Durban, Kwazulu-Natal Durban, Kwazulu-Natal 13 days ago 15-11-2021 11:13:34 AM
Guest Relations Officer Car Rental
KwaZulu Natal, Durban, King Shaka International Airport
Salary Dependant on Experience + Commission + Overtime

We are looking for a professional, responsible, and mature person to be the face and the “go-to” person for this well-known Car Rental Agency. You will be responsible for meeting and greeting customers, handling and problems or queries and ensuring outstanding customer service. You will need to be impeccably groomed, well-spoken, fluent in English and Afrikaans, be able to multitask and stay calm in a busy environment. It will be a huge advantage if you have previous Car Rental experience, otherwise, we would consider cabin crew, hotel guest relations, or any similar customer-facing experience.

***Please note that this position requires shift work, and you will be working over the festive season. (Either Christmas or New Year)***


You will need the following documents, skills and experience to apply.
• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving
• Copy of valid Drivers License
• A recent photograph of yourself
• Names and contact numbers for at least 2 References
• 3+ years Customer Service (Must be face to face) experience
• Strong Excel skills
• Excellent planning skills
• Must be extremely well-groomed
• Must be able to multi-task and handle problems efficiently