Head of Technology – Sandton Gauteng
Salary: Market Related

Purpose of Position:

Complement Recruitment are recruiting for an exciting opportunity, the Head of Technology, this is a permanent post, based in Sandton, Johannesburg Gauteng. The Head of Technology assumes accountability for the implementation and ongoing support of various technology suites that automate theoretical best practices as well as constantly developing roadmaps for further additional technology suites that offer additional value to the customer base.

Reporting to the Regional Director and key to the management team, this individual will be experienced in the
successful development and delivery of technical solutions across a variety of platforms. Customer orientated with
core project management understanding, an individual with Service Management experience will benefit.

Minimum Requirements:

Core Competencies:
• 3-5 years exposure to a varied technical platform
• Organised and structured with a drive to excel
• Excellent general technical and project management skills
• Experience in managing successful teams and individual development
• Solution mindset with a passion for working on successful customer projects
• ITIL® certification or experience with Service Management environments beneficial

Duties:

Key Responsibilities:
• Ownership of all aspects of customer and internal solutions that pertain to technology offerings
• Close interaction with fellow divisional heads to encourage deep understanding of the Technology offering and
collaboration in the development of solutions to customer requirements
• Support of sales teams in the identification of opportunities, demonstrations of suitable suites and creation of
supporting solution design for inclusion in proposals and presentations
• Delivery of new projects across scoping, project planning, commercial and ultimate successful implementation.
• Development of relationships with customers using technology solutions, providing guidance and identification
of improvements and opportunities to add further value.
• Liaison with vendors to ensure the Technology team is fully skilled on the relevant platforms and their
respective product roadmaps
• Recruitment, management and ongoing development of a team of technical specialists, certified across
relevant technologies.
• Management of maximum utilization.