Looking for an Inbound Travel Specialist to deal with Retail Agents abroad.

Experience required:
Minimum of 3 – 5 years previous inbound tour consulting experience required
Good understanding of terms and conditions, product knowledge, third party and Product destinations
Understanding of travel industry channels
Excellent computer skills including:
Tourplan advantageous
ESS is essential
MS Office applications
WETU

Duties include:
Creative planning and designing of itineraries
Managing the reservations process for bookings in a manner which ensures guest budget is achieved
Handling of bookings from quote to finalising, invoicing and travel documents
Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
Emergency duty will be on a rotational basis
Working hours early and late shift on a weekly rotational basis
Calm and professional manner of servicing agents and guests
Proactive selling of products and services
Sales process and methodologies
Problem-solving skills