A vacancy exists for an International Country Administrator within Kazang Connect, a division of Main Street 1723 (Pty) Ltd, in Cape Town.

The International Administrator reports to the International Administration Manager and is responsible for the day to day running of Kazang Operations outside of South Africa. This includes financial, operations and sales related duties.

Key Responsibilities:
Voucher Stock Management:
• Ordering and loading of vouchers for countries outside of SA.
• Liaising with international suppliers related to Voucher Stock.
• Running stock recon reports.
• Processing of Goods Received vouchers.
• Processing of and recon of quarterly rebates.

Banking:
• Ensure that all bank deposits are processed.
• Reconciliation of Bank records with CR reports.
o Check for duplicates
• Checking daily deposits to look for “Failed” deposits and processing.
• Managing of SMS vendor debit orders (Namibia).

Contracts:
Working closely with the in-country staff:
• Ensure that all Vendor contracts are received and processed before month-end.
• Check that all contracts are captured on CR.
• Reconcile contracts with Finance department and Device Activity Report.
• Reconcile device payments with Contracts.

Sales and Customer Support
• Working of standby shifts to deal with Client Queries.
• Deal with Customer Support tickets and WhatsApp messages (Freshdesk).
• Deal with 3rd party escalations i.e., DSTV payments, reversals etc.
• Passing on leads to in-country team.

General:
• Month end Corporate Vendor reports and invoicing.
• Invoicing and loading credit for direct-to-consumer SMS business.
• Reporting and Statistics as required.

In order to be considered for the position, the following requirements must be met:
• Minimum requirement is a Matric Certificate
• A general B-Com degree will be advantageous
• Previous experience in Finance or Customer Relations Management is required.

Administration/ Technical Skills:
• Sound ability to work within a computerised administrative environment
• Sound Computer literacy: able to work with a word processor, spreadsheets, use the internet
• Critical administrative skills include good organisational and planning skills as well as problem-solving and time-management skills. Attention to detail is necessary as well as the ability to manage multiple demands
• Sound numeric skills
• Sound communication skills in English (both verbal and written). The ability to communicate in another official language will be an advantage.

Work behaviours and Attitudes:
• Customer service ethic with a track record of good customer service and continuous improvement.
• Able to work independently as well as a member of a team
• Actively seeks feedback, able to withstand criticism and use constructive criticism to improve
• Highly professional, high personal standards, able to produce work of a high quality
• Shows initiative
• Willingness to go beyond the call of duty

What are you waiting for? Apply now!

If you are super excited at the thought of working with us, include a 2 – 3-page CV with a cover letter and tell us why you want to join us.

Should you not hear from us within 14 days, consider your application unsuccessful.