Our Client, close to Franschhoek, is looking to employ a Junior IT Technician. We are looking for a reliable problem solver, with strong interpersonal skills and the ability to deal with people on all levels.

KEY PERFORMANCE AREAS
• Tier 1 IT Support
• Assist personnel with installation, configuration and ongoing usability of system hardware and software
• Offer daily operations and systems support to personnel
• Verify functionality of hardware and software components
• Troubleshoot hardware and software issues in person, remotely and via phone
• Respond to, handle incidents and escalate problems on the variety of platform and supported networks from logon to the resolution
• Workstation hardware, software, and associated peripherals Support.
• Maintain an up-to-date knowledge of current operating systems and standard software packages, including both Microsoft Windows and Mac OSX.
• Manage and Maintain IT Asset inventory
• Formatting and reloading of Desktops and Laptops.
• Assist with Tier 2 and Tier 3 IT projects

REQUIREMENTS
• Experience with Microsoft operating systems, including installation and configuration
• Experience with computer and peripheral hardware servicing and basic repairs
• Knowledge and understanding of standard office software packages
• Grade 12 and A +, N+
• 6 months experience in IT systems support roles
• Work well in a team environment
• Valid Driver’s License & own transport
• Good Troubleshooting skills
• Excellent communication, telephone skills , good writing abilities ( English & Afrikaans)
• Willing to work overtime / weekends if needed


SALARY:
R12 000 - R15 000 CTC

WORKING HOURS:
Monday – Friday